This Privacy Policy explains how Moments Unlocked processes personal data in connection with its photography studio services, website use, booking inquiries, product intake, proof review, and file delivery.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing based on legitimate interests where that basis applies.
To make a privacy request, use the contact details in this policy and describe the data or interaction concerned. We may ask for information needed to confirm your identity and to locate the relevant records before responding.
We retain personal data for the period needed to manage inquiries, complete the project, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or de-identify it within a reasonable period, subject to backup and archival systems.
The updated version will apply from the effective date shown on the policy page. Where changes are material, we will take reasonable steps to make them visible through the website or other appropriate communication channels before or after the update takes effect.
We may collect contact details, inquiry content, booking information, product and shot-list details, delivery preferences, payment-related records, proof-gallery activity, and communications about edits or approvals. We may also process technical data such as device information, browser type, and basic usage logs when the website is used.
We receive data from website forms, email, planning calls, booking discussions, product intake arrangements, proof-gallery review, and file-delivery interactions. We may also obtain limited technical data automatically from the website and from service providers involved in payment or delivery support.
We may use essential cookies for site operation, session cookies for form and gallery access, and limited analytics cookies to understand basic site performance. Cookies are used to maintain security, remember preferences where applicable, and support reliable website use.
You can manage cookies through your browser settings and, where available, through on-site preference tools. Disabling some cookies may affect site functionality, form handling, or session-related features.
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, arrange product intake, manage approvals, produce and edit images, deliver files through a private gallery, process payments, maintain records, secure our systems, and comply with legal obligations. We may also use limited technical data to operate the website and improve reliability.
We may share personal data with service providers that support website hosting, communications, payment processing, file delivery, storage, and related administrative functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when necessary to comply with law, respond to lawful requests, protect our rights, investigate fraud or misuse, or support the handling of claims and disputes. We may also share information where disclosure is necessary to complete a transaction or to protect the security of our systems and users.
